Understanding Vistelar 6 C's of Conflict Management Chart

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Non-Escalation, De-Escalation, and Crisis Management — Instructor (Sept 2021)

Module 1	Pre-Class Administration	+
Unit 1	Liability Release
Unit 2	Participant Agreement
Unit 3	Pre-Class Survey
Unit 4	Instructor Agreement
Module 2	Prework: Before You Begin	+
Unit 1	Before You Begin
Unit 2	About Vistelar
Unit 3	About This Program
Unit 4	Program Overview
Module 3	Prework: Foundations	+
Unit 1	Conflict Primer
Unit 2	Framework
Unit 3	Core Principle
Unit 4	How To Show Respect
Unit 5	— Showing Respect Reflection
Unit 6	Practicing Empathy
Unit 7	The Ultimate Goal
Unit 8	Foundations Quiz
Module 4	Prework: Non-Escalation	+
Unit 1	Review and Whats Next
Unit 2	Graphic Orientation
Unit 3	Framework: Context and Contact
Unit 4	Treat With Dignity
Unit 5	Be Alert and Decisive
Unit 6	Respond, Don't React
Unit 7	Emotional Equilibrium
Unit 8	Do Not Speak Reactively
Unit 9	Triggers Of Others
Unit 10	Showtime Mindset
Unit 11	Proxemics 10-5-2
Unit 12	Proxemic Tactics
Unit 13	Universal Greeting
Unit 14	Listening Introduction
Unit 15	Beyond Active Listening
Unit 16	Conflict Triggers Quiz
Unit 17	Non-Escalation Quiz
Module 5	Prework: De-Escalation	+
Unit 1	Review and What's Next
Unit 2	Framework: Conflict and Crisis
Unit 3	Persuasion
Unit 4	Redirections
Unit 5	Crisis Management
Unit 6	Crisis: Promoting Recovery
Unit 7	De-Escalation Quiz
Module 6	Prework: Ending An Interaction	+
Unit 1	Review and What is Next
Unit 2	Framework: Combat and Closure
Unit 3	Appropriate Action
Unit 4	Closure
Unit 5	Ending An Interaction Quiz
Module 7	Prework: Conclusion	+
Unit 1	Review
Unit 2	Practice
Unit 3	Thank You
Unit 4	Acknowledgements
Unit 5	Survey
Module 8	Prework: Sessions 1+2	-
Unit 1	Card Printing
Unit 2	Understanding Vistelar Framework
Unit 3	Understanding Vistelar 6 C's of Conflict Management Chart
Unit 4	How do you show respect?
Unit 5	Listen to Vistelar CORE Philosophy
Unit 6	Have you had de-escalation training?
Unit 7	Respond Don't React
Unit 8	Showtime
Unit 9	Making Initial Contact
Unit 10	Universal Greeting
Unit 11	Persuasion Sequence
Unit 12	Redirection
Unit 13	10 - 5 - 2 Principle
Unit 14	Proxemics 1
Unit 15	Proxemics 2
Module 9	Session 1	+
Unit 1	Session 1 Live Virtual Training
Module 10	Session 2	+
Unit 1	Session 2 Live Virtual Training
Module 11	Prework: Sessions 3+4	+
Unit 1	Ethical Interventions
Unit 2	Closure
Unit 3	First Responder's Philosophy
Unit 4	Creating a Training Transcript
Unit 5	Select Transcript Examples
Unit 6	Final Script
Unit 7	Review Scenarios
Module 12	Session 3	+
Unit 1	Session 3 Live Virtual Training
Module 13	Session 4	+
Unit 1	Session 4 Live Virtual Training