Description

Renew your authorization to teach this foundational conflict management training program within your organization

  • Available Dates Before September Cutoff: June 16, July 7, July 14, August 4, August 11
  • Start Time9:00 am CST – end 3:30 pm CST (with 30 minutes for lunch) 
  • Course Format: one six-hour virtual instructor-led session with a few hours of graded prework assignments
  • Class Size Limit: 10 participants
  • Language: English
  • Price: $997 (see special pricing)

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Note: this course can be taken only by individuals who have previously completed the Vistelar train-the-trainer course titled Non-Escalation, De-Escalation, and Crisis Management (Verbal Defense & Influence).

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Unified Conflict Management Training System

The Non-Escalation, De-Escalation, and Crisis Management training program is just one course in the Vistelar Unified Conflict Management System, which has the following attributes:

  • Based on the Vistelar 6 C’s of Conflict Management™ framework
  • Employs consistent principles, methods, and terminology across all training programs
  • Uses a systemized structure of methods/tactics represented by straightforward graphics
  • Emphasizes simplicity and universal application across all methods/tactics taught

Course Format

Preventing and managing conflict is NOT a “knowledge-based” skill. Therefore, our revised and updated instructor course is not about just learning how to present content via a traditional training approach (i.e., sit in a class while the instructors drone through dozens of presentation slides).

Instead, we take a unique approach that uses empirical-research-based training methods that are proven to create relatively permanent changes in your student’s behavior that result in the benefits you are seeking within your organization.

These methods include:

  • Using scenarios to unpack the approaches, methods, and strategies
  • Frequent participant and instructor feedback for just-in-time learning
  • Clear objectives, rubrics, and success criteria so that instructors know what high-quality instruction looks like, sounds like, and feels like
  • Personal participant reflection and critique for personal growth as an instructor
  • Partnership with other world-class instructors to grow and refine your talents
  • Interactive virtual synchronistic and asynchronistic strategies to enhance your instructional toolbox
  • Extensive prework prior to the virtual training session to deepen your learning

With our new virtual training format, we now routinely hear stories from course participants about how they successfully applied what they learned immediately following their first training session and were still competently and confidently using the Vistelar conflict management methods months later.

When you take this course, your conflict management skills will get developed via a comprehensive training system that includes the following:

  • A shipped box of courseware for use during the training
  • A private online portal at VistelarAcademy.com that will serve as your class cohort’s hub for the duration of the course
  • An Online On-Demand Course that will provide you with a foundational understanding of the Vistelar conflict management principles and methods (requires about two hours of time to complete).
  • A few hours (depending on your current competency with the material, as many as eight) of other pre-work which includes watching videos and submitting assignments in the form of audio and video recordings to maximize the value of the instructor-led session
  • One interactive six-hour Virtual Training session that includes demonstrations, videos, class discussions, group work, Q&A, and designated time for practice (note: class size is limited).

This session will be led by our professional subject matter experts and recordings of this session will be available within your online class portal. During these sessions, you will have the opportunity to role-play conflict situations specific to your job to develop lasting skills in the methods taught.

  • Access to a private membership website with additional instructor resources and a shopping cart where you can purchase materials at an instructor discount
  • Access to a private Facebook group where you can interact with Vistelar trainers and other organizational instructors
  • Additional learning opportunities in the form of articles and webinars
  • A downloadable certificate after the completion of the course.

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Things To Know

As an authorized instructor of the Vistelar Non-Escalation, De-Escalation, and Crisis Management training program, you have the ability to build a safe and respectful work environment within your organization.

This training will give you the knowledge, skills, and abilities to train others how to better manage conflict with the following results:

  • Increased team safety and reduced liability
  • Improved customer satisfaction and client outcomes
  • Increased team productivity and morale
  • Better interpersonal relationships
  • More breakthrough innovations

The normal price per person for this foundational training is $997. However, for the courses held during June, July, and August, the price is $797.

Guarantee

As with all Vistelar courses, if you are dissatisfied with your training in any way, all you need to do is contact us and we will immediately process a full refund (and we will not ask you to return anything you have received from us).

Logistics

When you register you will get immediate access to your cohort’s online portal (to which you will retain access for a full year).

The six-hour session will be recorded with the recording accessible within your class portal at VistelarAcademy.com.

Prior to the six-hour session, you will be expected to demonstrate your knowledge, skills, and abilities so that our master trainers can provide you with valuable feedback and insight.

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Trainer Biographies

Dave Young

Hello, I’m Dave Young, Director of Training for Vistelar, and I’ve dedicated my life to keeping people safe. I’m a law enforcement and Marine Corps veteran and I’m well known for testing public safety equipment. I also used to host a show on National Geographic called “Crash Test Human.” Learn more about Dave.

Experience

Dave graduated from his first law enforcement academy in 1985. He served as law enforcement officer in Florida and in the U.S. Marine Corps as a gate sentry, patrol officer, watch commander, investigator, Special Reaction Team (SRT) member, leader and commander. He serves as a defensive tactics consultant specializing in disturbance response strategies for numerous police and correctional agencies. Dave also is an industry leader in testing public safety equipment and non-lethal weaponry. He applied all of this expertise as host of “Crash Test Human,” a TV series for National Geographic in which he personally tested a variety of emergency scenarios such as being trapped inside a car submerged in water.

Dave creates realistic training that allows participants to experience the stress of real-world confrontations in a safe environment that allows them to gain confidence in themselves, their tactics, and their equipment. One of his mottos: “Practice isn’t something you do until you get it right. It’s something you do until you cannot get it wrong.”

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How To Register

To register for this course, just click on a Register Now button.

Note that the discount pricing will only be available for a limited time. Also, to enable a high level of interaction during and the training sessions, the number of participants for this class is limited. Therefore, don’t delay in signing up or you may miss out.

You will then get an email with instructions on how to log into the online portal for this class, which will house:

  • The online on-demand course that you must complete before the virtual class session
  • Link for the six-hour virtual training sessions
  • Access to an online forum where the class instructors and participants can interact
  • Instructions for submitting the pre-class assignments

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BONUS: All participants will receive special pricing on any other Vistelar training program you attend anytime during the next two years.

We provide a wide range of training programs across the entire spectrum of human conflict via workshops and instructor schools using online, virtual, and in-person methods of instruction. Depending on the courses you take, this special pricing can save you hundreds or even thousands of dollars.

Note For Employers:

If members of your team have the knowledge, skills, and abilities to prevent, mitigate, and better manage conflict, the impact at the organizational level can be substantial. Here are just some of the many benefits we’ve heard from our clients.

  • Enhanced customer satisfaction
  • Improved client outcomes
  • Decreased risk and liability
  • Protected reputation
  • Reduced lateral violence/bullying
  • Improved productivity and morale
  • Less absenteeism and turnover
  • Fewer workers compensation claims

Instead of having an internal organizational instructor, alternatively, you can contact us to learn about customized end-user training we provide to organizations.